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The Five Levels Of Ai Agents: From Automation To Autonomy

In: AGENTIC ARTIFICIAL INTELLIGENCE Harnessing AI Agents to Reinvent Business, Work, and Life

Author

Listed:
  • Pascal Bornet
  • Jochen Wirtz
  • Thomas H. Davenport
  • David De Cremer
  • Brian Evergreen
  • Phil Fersht
  • Rakesh Gohel
  • Shail Khiyara

Abstract

As we saw in Chapter 1, the market for AI agents is growing rapidly, with hundreds of vendors offering solutions across a spectrum of capabilities. This proliferation creates a challenge: How do we make sense of these different systems? How do we distinguish between simple automation tools and truly autonomous agents? This chapter introduces a comprehensive framework for understanding the progression of AI agent capabilities—from basic rule-following to sophisticated autonomy—that will help you navigate this complex landscape and make informed decisions about which solutions are right for your needs.

Suggested Citation

  • Pascal Bornet & Jochen Wirtz & Thomas H. Davenport & David De Cremer & Brian Evergreen & Phil Fersht & Rakesh Gohel & Shail Khiyara, 2025. "The Five Levels Of Ai Agents: From Automation To Autonomy," World Scientific Book Chapters, in: AGENTIC ARTIFICIAL INTELLIGENCE Harnessing AI Agents to Reinvent Business, Work, and Life, chapter 3, pages 61-81, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789819815678_0003
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