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The Evolution Of Singapore’S Infocomm Plans: Singapore’S E-Government Journey From 1980 To 2007

In: Dynamics of Governing IT Innovation in Singapore A Casebook

Author

Listed:
  • Barney Tan

    (University of Sydney, Australia)

  • Shan Ling Pan

    (National University of Singapore, Singapore)

  • Virginia Cha

    (National University of Singapore, Singapore)

Abstract

The following sections are included:SINGAPORE’S GOVERNMENT INFOCOMM PLANSCIVIL SERVICE COMPUTERISATION PROGRAMME (1980–1999)E-GOVERNMENT ACTION PLAN (2000–2003)E-GOVERNMENT ACTION PLAN II (2003–2006)iGOV2010 (2006–2010)APPENDIX A — TradeNetBackgroundPaper-Based Trade AdministrationTradeNet-Based Trade AdministrationTHE IMPACTS OF TradeNet ON TDBTradeNet’s Impact on Organisational StructureTradeNet’s Impact on Business ProcessesTradeNet’s Impact on Business NetworkTradeNet’s Impact on Business ScopeTradeNet’s Impact on Efficiency and EffectivenessConclusionAPPENDIX B — INLAND REVENUE AUTHORITY OF SINGAPORE (IRAS)BackgroundThe E-Filing SystemTHE EVOLUTION OF THE E-FILING SYSTEMPhase I: Digitising Taxpayer InformationPhase II: Automating Organisational Business ProcessesPhase III: Developing the Phone-Filing SystemPhase IV: Designing the e-Filing SystemPhase V: Maintaining and Improving the e-Filing SystemPhase VI: Extending e-Filing ServicesCONCLUSIONREFERENCES

Suggested Citation

  • Barney Tan & Shan Ling Pan & Virginia Cha, 2013. "The Evolution Of Singapore’S Infocomm Plans: Singapore’S E-Government Journey From 1980 To 2007," World Scientific Book Chapters, in: Dynamics of Governing IT Innovation in Singapore A Casebook, chapter 1, pages 1-39, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9789814417839_0001
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    Cited by:

    1. Tan, Barney & Ng, Evelyn & Jiang, Junhui, 2018. "The process of Technology Leapfrogging: Case analysis of the national ICT infrastructure development journey of Azerbaijan," International Journal of Information Management, Elsevier, vol. 38(1), pages 311-316.

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