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Implementing Knowledge Management in a Geographically Dispersed Organization: The Case of an NGO

In: Beyond The Knowledge Trap Developing Asia's Knowledge-Based Economies

Author

Listed:
  • Poornima Luthra
  • Shan L. Pan

Abstract

The following sections are included:IntroductionTheoretical BackgroundThe Knowledge-based View of the Firm and Geographical DispersionResearch MethodologyThe CaseABC's KM JourneyCreate Positions in the Organizational Structure to Guide and Manage KMCreate a KM Strategy That Is Based on an Understanding of the Needs of EmployeesBuild an IT Infrastructure for KM and Tools That Facilitate Knowledge SharingCreate Senior Positions and Departments to Guide and Manage KM Activities and Improve the Awareness of KM within the OrganizationConduct a Knowledge Audit to Identify the KM-Needs of the OrganizationPitch KM at Senior Management to Gain Leadership Buy-inModify the KM Strategy to Adopt a Collaborative Approach to KM with Technology as an EnablerDedicate Resources Towards pilot KM projectsIdentify KM as a Key Enabler of the Corporate Strategy of the OrganizationRestructure the Organization to Require CollaborationIntroduce Easily Understood Corporate Values That Best Represent the OrganizationConclusionReferences

Suggested Citation

  • Poornima Luthra & Shan L. Pan, 2011. "Implementing Knowledge Management in a Geographically Dispersed Organization: The Case of an NGO," World Scientific Book Chapters, in: Thomas Menkhoff & Hans-Dieter Evers & Yue Wah Chay & Eng Fong Pang (ed.), Beyond The Knowledge Trap Developing Asia's Knowledge-Based Economies, chapter 17, pages 421-437, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814343688_0017
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