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From For-Profit Organizations To Non-Profit Organizations: The Development Of Knowledge Management In A Public Library

In: Managing Knowledge For Global And Collaborative Innovations

Author

Listed:
  • KRISTEN HOLM

    (School of Library and Information Studies, University of Alberta, 3-20 Rutherford South, Edmonton, AB, T6G 2J4, Canada)

  • KELLY KIRKPATRICK

    (School of Library and Information Studies, University of Alberta, 3-20 Rutherford South, Edmonton, AB, T6G 2J4, Canada)

  • DINESH RATHI

    (School of Library and Information Studies, University of Alberta, 3-20 Rutherford South, Edmonton, AB, T6G 2J4, Canada)

Abstract

This paper explores the issue of managing knowledge within a medium sized public library, and how knowledge management (KM) principles, often practiced in corporate environments can be effective within non-profit organizations. The study investigates how organizational structure and culture as well as knowledge exchange strategies within a library setting promote the practice of KM. In addition, the paper also identifies a technological gap in the organization's current strategies and recommends an Intranet based solution to augment current knowledge sharing practices. This study seeks to contribute to the body of research related to the practice of KM within the library domain, identify successful knowledge sharing initiatives already in practice as well as propose a low cost IT based solution with the potential to enhance the practice of KM within libraries.

Suggested Citation

  • Kristen Holm & Kelly Kirkpatrick & Dinesh Rathi, 2009. "From For-Profit Organizations To Non-Profit Organizations: The Development Of Knowledge Management In A Public Library," World Scientific Book Chapters, in: Samuel Chu & Waltraut Ritter & Suliman Hawamdeh (ed.), Managing Knowledge For Global And Collaborative Innovations, chapter 28, pages 363-374, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814299862_0028
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