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Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India

In: Governing And Managing Knowledge In Asia

Author

Listed:
  • Mayasandra N. RaviShankar

    (School of Business Information Technology, RMIT University, Melbourne, Australia)

  • Shan Ling Pan

    (Department of Information Systems of the School of Computing at the National University of Singapore (NUS), Singapore)

Abstract

The following sections are included:IntroductionA Review of KM Challenges in OrganizationsResearch MethodologyCase DescriptionOrganization-Wide KM at Wipro TechnologiesAnalysis and Lessons LearntAligning KM Strategy with Business RealitiesOrchestrating Desired Identity PatternsMiddle Level Managers as Catalysts of SuccessConclusions, Contributions and Future ResearchReferences

Suggested Citation

  • Mayasandra N. RaviShankar & Shan Ling Pan, 2010. "Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India," World Scientific Book Chapters, in: Thomas Menkhoff & Hans-Dieter Evers & Yue Wah Chay (ed.), Governing And Managing Knowledge In Asia, chapter 14, pages 281-297, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814289900_0014
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