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Notes from an “Intelligent Island”: Towards Strategic Knowledge Management in Singapore's Small Business Sector

In: Governing And Managing Knowledge In Asia

Author

Listed:
  • Thomas Menkhoff

    (Lee Kong Chian School of Business, Singapore Management University, Singapore)

  • Yue Wah Chay

    (SIM University, Singapore)

  • Benjamin Loh

    (University of Cambridge, UK)

Abstract

The following sections are included:IntroductionWhat is KM?Why KM has Become an Issue?How SMEs can Benefit from KM?Knowledge Management Challenges in SMEsChallenge No. 1Challenge No. 2Challenge No. 3Strategic Imperatives of KM in SMEsDo Small and Large Firms Require Different KM Approaches?Towards Effective KM in SMEsCase Study: Pest Control Knowledge Management at Origin Exterminators (Singapore) Pte LtdConclusionReferences

Suggested Citation

  • Thomas Menkhoff & Yue Wah Chay & Benjamin Loh, 2010. "Notes from an “Intelligent Island”: Towards Strategic Knowledge Management in Singapore's Small Business Sector," World Scientific Book Chapters, in: Thomas Menkhoff & Hans-Dieter Evers & Yue Wah Chay (ed.), Governing And Managing Knowledge In Asia, chapter 12, pages 251-265, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814289900_0012
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