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Study On Process-Oriented Tacit Knowledge Sharing In Knowledge-Intensive Organizations

In: Knowledge Management Competencies and Professionalism

Author

Listed:
  • LINGLING ZHANG

    (School of Management, Graduate University of the Chinese Academy of Sciences, Beijing, 100080, China and Research Center on Fictitious Economy and Data Science, Chinese Academy of Sciences, Beijing, 100080, China)

  • JUN LI

    (Research Center on Fictitious Economy and Data Science, Chinese Academy of Sciences, Beijing, 100080, China)

  • QUAN CHEN

    (School of Management, Graduate University of the Chinese Academy of Sciences, Beijing, 100080, China)

  • YANG SONG

    (School of Management, Graduate University of the Chinese Academy of Sciences, Beijing, 100080, China)

  • YING WANG

    (Research Center on Fictitious Economy and Data Science, Chinese Academy of Sciences, Beijing, 100080, China)

  • YONG SHI

    (Research Center on Fictitious Economy and Data Science, Chinese Academy of Sciences, Beijing, 100080, China and College of Information Science and Technology, University of Nebraska at Omaha, Omaha NE 68132, USA)

Abstract

Business process-oriented knowledge management is a new research field. In knowledge-intensive organizations, transfer and sharing of process-oriented tacit knowledge is important for improving business process performance and promoting core competence. First, the paper reviews the related research on process-oriented knowledge management. Second, the process, obstacles, characteristics and behavior pattern of knowledge workers in core business process was analyzed from levels of individual, team and organization. Third, the paper proposes a model of promoting efficiency of tacit knowledge transfer and sharing in knowledge-intensive organization, especially from situation and incentive mechanism in different level of individual, team and organization.

Suggested Citation

  • Lingling Zhang & Jun Li & Quan Chen & Yang Song & Ying Wang & Yong Shi, 2008. "Study On Process-Oriented Tacit Knowledge Sharing In Knowledge-Intensive Organizations," World Scientific Book Chapters, in: Suliman Hawamdeh & Kimberly Stauss & Franz Barachini (ed.), Knowledge Management Competencies and Professionalism, chapter 12, pages 135-146, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812837578_0012
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