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Making Sense Of Organizational Actions With Virtue Frames And Its Links To Organizational Attachment

In: The Virtuous Organization Insights from Some of the World's Leading Management Thinkers

Author

Listed:
  • Seung-Yoon Rhee

    (Korea Advanced Institute of Science and Technology, Korea)

  • Jane E. Dutton

    (University of Michigan, USA)

  • Richard P. Bagozzi

    (University of Michigan, USA)

Abstract

This chapter analyzes how members make sense of organizational actions after a crisis. All individuals have developed “virtue frames,” or categories of interpretation that determine the extent to which actions are judged to be morally good and right. This chapter examines the effects of these virtue frames on members' identification with and attachment to their own organization as a result of that organization's responses to the events of September 11th. The authors explore the use of three virtue frames — humanity, justice, and courage — to identify the effects of interpreted virtuousness on identification and attachment. These effects are mediated through members' emotions, self-construals, and overall images of the organization.

Suggested Citation

  • Seung-Yoon Rhee & Jane E. Dutton & Richard P. Bagozzi, 2008. "Making Sense Of Organizational Actions With Virtue Frames And Its Links To Organizational Attachment," World Scientific Book Chapters, in: Charles C Manz & Kim S Cameron & Karen P Manz & Robert D Marx (ed.), The Virtuous Organization Insights from Some of the World's Leading Management Thinkers, chapter 3, pages 45-65, World Scientific Publishing Co. Pte. Ltd..
  • Handle: RePEc:wsi:wschap:9789812818607_0003
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