IDEAS home Printed from https://ideas.repec.org/h/wsi/wschap/9789812701527_0036.html
   My bibliography  Save this book chapter

What Makes Storytelling Work? Abstracting Knowledge From Stories And Formalizing Them Into Best Practices

In: Knowledge Management Nurturing Culture, Innovation, and Technology

Author

Listed:
  • KATHLEEN TERRY-GUY

    (Huizenga School of Business and Entrepreneurship, Nova Southeastern University, 3301 College Avenue, Fort Lauderdale, FL 33314, USA)

  • JAY ARONSON

    (Department of Management Information Systems, Terry College of Business, The University of Georgia, Brooks Hall, Athens, GA 30602-6273, USA)

Abstract

Knowledge management is challenging because intangible assets accumulate in the organization through dynamic, unstructured, and subtle processes that are not easily captured in information systems. The purpose of this research is to determine how storytelling successfully works within the organizational environment, describe its functionality, and pull together best practices on storytelling. Storytelling has the potential to represent internalization and socialization. Storytelling is relatively easy to implement in organizations, but formalization of storytelling into an organizational knowledge management strategy opens up a wide range of academic research and practical business issues.

Suggested Citation

  • Kathleen Terry-Guy & Jay Aronson, 2005. "What Makes Storytelling Work? Abstracting Knowledge From Stories And Formalizing Them Into Best Practices," World Scientific Book Chapters, in: Suliman Hawamdeh (ed.), Knowledge Management Nurturing Culture, Innovation, and Technology, chapter 36, pages 429-434, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789812701527_0036
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/doi/pdf/10.1142/9789812701527_0036
    Download Restriction: Ebook Access is available upon purchase.
    File URL: https://www.worldscientific.com/doi/abs/10.1142/9789812701527_0036
    Download Restriction: Ebook Access is available upon purchase.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wschap:9789812701527_0036. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.