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Information Technology Issues in the US

In: The World IT Project Global Issues in Information Technology

Author

Listed:
  • Tim Jacks
  • Prashant Palvia

Abstract

This chapter addresses the top issues in the United States of America (US) for information technology (IT) professionals. The IT profession continues to grow in the US and employment demand remains high. The World IT Project gathered 308 responses in the Midwest and Southeast of the US The typical response profile was a full-time, non-managerial IT worker with a bachelor’s degree and 10 or more years of IT experience. The top three organizational IT issues were: IT reliability and efficiency, Security and privacy, and Attracting and retaining IT professionals. The top three technology issues were: Networks/telecommunications, enterprise application integration, and collaborative and workflow tools. IT professionals in the US show a high level of job satisfaction and sense of accomplishment at work, a moderate amount of work pressure, lower concerns for work–life balance and burnout, low concerns about job security, and a fairly strong desire to stay both with their jobs and their profession in the coming years.

Suggested Citation

  • Tim Jacks & Prashant Palvia, 2020. "Information Technology Issues in the US," World Scientific Book Chapters, in: Prashant Palvia & Jaideep Ghosh & Tim Jacks & Alexander Serenko & Aykut Hamit Turan (ed.), The World IT Project Global Issues in Information Technology, chapter 37, pages 475-486, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789811208645_0037
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    More about this item

    Keywords

    Global Information Technology; World IT View; Organizational Issues; Technological Issues; Individual IT Issues; National Culture; IT Occupational Culture; Organizational Factors; Survey;
    All these keywords.

    JEL classification:

    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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