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Software Agents

In: B2B Integration A Practical Guide to Collaborative E-Commerce

Author

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  • Gunjan Samtani

    (Information Technology Group UBS PaineWebber, USA)

Abstract

The following sections are included:Software Agents Enabling the Formation of Virtual OrganizationsWhat are Intelligent Software AgentsWhat are Agent Systems?Agent ClassificationAgents and AutonomyMulti-Agent EnvironmentThe 3 Cs of prime importanceAdvantages of a multi-agent environmentDisadvantages of a multi-agent environmentAgents and NegotiationTypes of negotiation strategiesNot revealing negotiation strategy paramountAgents and MobilityBenefits of using mobile agentsPotential risks involved in use of mobile agentsAgents' Role in B2B E-commerce and B2BiInformation gathering and filteringUncovering quality sales prospectsValue chain integrationOptimization of business processes in light of B2BiEfficient e-marketplacesMaintaining customer relationshipsEffective e-procurementIntegration with legacy systemsEnable privacy in B2B transactionsNeed for a Universal LanguageXNS: A dictionary and address book for web agentsConclusion

Suggested Citation

  • Gunjan Samtani, 2002. "Software Agents," World Scientific Book Chapters, in: B2B Integration A Practical Guide to Collaborative E-Commerce, chapter 13, pages 381-405, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781860949579_0013
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