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Stress Management Styles During The Implementation Of Organizational Change Program: A Case Analysis

In: Marketing And Management Sciences

Author

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  • RAZALI BIN MAT ZIN

    (King Fahd University of Petroleum and Minerals, Saudi Arabia)

Abstract

The current study looks at transformational change in a government department. An open-interview methodology was used to explore why change can be stressful and how individuals employ coping responses to deal with it. Five sources of change stress were found: increased workload, uncertainty/ambiguity, interpersonal conflict, perceived unfairness, and perceived loss. Fifteen coping responses accounted for the data. These were categorized into four coping types: task-centered coping, emotion-focused coping, cognitive coping, and social support coping. Four of the five stressors were related to the use of certain coping types.

Suggested Citation

  • Razali Bin Mat Zin, 2010. "Stress Management Styles During The Implementation Of Organizational Change Program: A Case Analysis," World Scientific Book Chapters, in: Damianos P Sakas & Nikolaos Konstantopoulos (ed.), Marketing And Management Sciences, chapter 32, pages 177-180, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781848165106_0032
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    Keywords

    Management; Organizational Behavior; Marketing; Negotiation; Dynamic Models; International Business; Strategic Business; Human Resource;
    All these keywords.

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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