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Effects Of Employee Creative Problem-Solving On Innovation Outcomes And Non-Financial Performance: The Moderating Role Of Culture And Communication

In: Managing Knowledge, Absorptive Capacity and Innovation

Author

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  • NOUFOU OUEDRAOGO
  • MOHAMMED LAID OUAKOUAK
  • TAREK SALEM

Abstract

The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.

Suggested Citation

  • Noufou Ouedraogo & Mohammed Laid Ouakouak & Tarek Salem, 2021. "Effects Of Employee Creative Problem-Solving On Innovation Outcomes And Non-Financial Performance: The Moderating Role Of Culture And Communication," World Scientific Book Chapters, in: Joe Tidd (ed.), Managing Knowledge, Absorptive Capacity and Innovation, chapter 1, pages 3-30, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781800610316_0001
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    More about this item

    Keywords

    Innovation; Knowledge Management; Absorptive Capacity; Open Innovation; Organizational Innovation; Organizational Culture; Interpersonal Justice; Innovative Behaviours; Innovation Strategies;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O36 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Open Innovation

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