IDEAS home Printed from https://ideas.repec.org/h/tkp/mklp16/313.html
   My bibliography  Save this book chapter

Business Process Optimization in Higher Education Erps: Case Study on Academic Planning Module at Seeu

Author

Listed:
  • Blerta Abazi Chaushi

    (South East European University, Macedonia)

  • Agron Chaushi

    (South East European University, Macedonia)

  • Zamir Dika

    (South East European University, Macedonia)

  • Adrian Besimi

    (South East European University, Macedonia)

Abstract

For universities, it’s important that ERP handles majority of academic services for improvement of the processes within the institution as well as for offering better services to the students. In this study, a literature review of ERPs in institutions of higher education, followed with CSFs, BRP and process optimization from ERP systems are provided. Issues that led to process improvement related to the ERP which is currently being developed at the SEE-University are shown. Academic Planning, one of the core modules of ERPs in higher education, is analyzed in this paper from the aspect of data integration, business process workflow, and process optimization. The data and business process workflows are based on an actual study by real implementation at the SEEU in Macedonia. These findings will serve other universities who are in the process of implementation of an ERP.

Suggested Citation

  • Blerta Abazi Chaushi & Agron Chaushi & Zamir Dika & Adrian Besimi, 2016. "Business Process Optimization in Higher Education Erps: Case Study on Academic Planning Module at Seeu," Managing Innovation and Diversity in Knowledge Society Through Turbulent Time: Proceedings of the MakeLearn and TIIM Joint International Conference 2016,, ToKnowPress.
    • Handle: RePEc:tkp:mklp16:313
    as

    Download full text from publisher

    File URL: http://www.toknowpress.net/ISBN/978-961-6914-16-1/papers/ML16-064.pdf
    File Function: full text
    Download Restriction: no
    File URL: http://www.toknowpress.net/ISBN/978-961-6914-16-1/MakeLearn2016.pdf
    File Function: Conference Programme
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tkp:mklp16:313. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Maks Jezovnik (email available below). General contact details of provider: http://www.toknowpress.net/proceedings/978-961-6914-16-1/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.