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Measuring and Communicating a Universal Service Provider’s Wider Economic Value: Swiss Post’s Example

In: Postal Strategies

Author

Listed:
  • Felix Gottschalk

    (Regulatory Economics, CEO’s Office, Swiss Post Ltd.)

  • Alexandra Lehmann

    (Regulatory Economics, CEO’s Office, Swiss Post Ltd.)

Abstract

Postal operators, particularly when providing Universal Services, generate wider economic value in various ways. This article discusses different approaches to measuring this wider economic value. It sets out a conceptual framework that makes sense of the economic value creation in general. Then, it presents different approaches to measuring Swiss Post’s wider economic value in particular, these have been developed within the scope of an internal project at Swiss Post. Methods applied are input-output modelling, the combination of internal data and publicly available administrative data as well as graphical illustrations with map data. Further, the chapter explains how Swiss Post can benefit from using the results of these measurements for communicative purposes.

Suggested Citation

  • Felix Gottschalk & Alexandra Lehmann, 2023. "Measuring and Communicating a Universal Service Provider’s Wider Economic Value: Swiss Post’s Example," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy J. Brennan & Victor Glass (ed.), Postal Strategies, pages 283-299, Springer.
    • Handle: RePEc:spr:topchp:978-3-031-25362-1_21
    DOI: 10.1007/978-3-031-25362-1_21
    as

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