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Postal Services: Quo Vadis?

In: The Changing Postal Environment


  • John Hearn

    (Formerly ComReg and vice-chair CERP)


This paper examines the dramatic changes that postal services and postal service providers worldwide have undergone over the last 50 years..Different responses to the changes demanded by the users of postal services and policy makers and the emergence of competing services, particularly those driven by electronic communication, are noteworthy. No longer is the scope of postal service providers’ activities homogeneous. Quo Vadis? Is there a role for government in the provision of postal services in the future? And what will those services look like? Will there be vertical or horizontal diversification or both? The paper assesses what changes the future may hold.

Suggested Citation

  • John Hearn, 2020. "Postal Services: Quo Vadis?," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy J. Brennan & Victor Glass (ed.), The Changing Postal Environment, pages 23-38, Springer.
  • Handle: RePEc:spr:topchp:978-3-030-34532-7_3
    DOI: 10.1007/978-3-030-34532-7_3

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    Cited by:

    1. Anna Drab-Kurowska & Agnieszka Budziewicz-Guźlecka, 2021. "The Digital Post Ecosystem—Example of Poland in the Context of Research," Sustainability, MDPI, vol. 13(5), pages 1-15, February.

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