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Postal Operators as “Ground Based” Online Platforms?

In: New Business and Regulatory Strategies in the Postal Sector

Author

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  • Paula Gori

    (European University Institute)

  • Pier Luigi Parcu

    (European University Institute)

Abstract

In the last 10–15 years the Internet has severely impacted the postal and delivery market: the volume of letters declined, the need for parcel delivery increased, the costumers’ needs changed. Postal Operators (POs) have started diversifying their businesses and delivery services companies have updated and readdressed their quality of service and their offers. The aim of this paper is to understand whether POs could ri-converge in the direction of reinventing their business models in the digital era, i.e., if it is possible and/or convenient a radical change of POs, evolving from offline intermediaries toward a new form of ground-based/online intermediaries.

Suggested Citation

  • Paula Gori & Pier Luigi Parcu, 2018. "Postal Operators as “Ground Based” Online Platforms?," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy J. Brennan & Victor Glass (ed.), New Business and Regulatory Strategies in the Postal Sector, pages 1-14, Springer.
    • Handle: RePEc:spr:topchp:978-3-030-02937-1_1
    DOI: 10.1007/978-3-030-02937-1_1
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