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Logistics and Fulfillment Services

In: Supply Chain Transformation

Author

Listed:
  • Amiya K. Chakravarty

    (DM School of Business Northeastern University)

Abstract

Logistics encompasses movement of goods and services, and all enabling functions such as warehousing, fleet management, transportation, and tracking. Goods are defined broadly to include commodities, components, finished products, people, information, documents, messages, and money. An oil company uses logistics to deliver gasoline; a television company uses logistics to transmit programs to customers; and a hotel uses logistics to provide food, bed, and entertainment to its guests. Thus, logistics is a necessity, irrespective of the industry. Logistics services may be owned by the user such as a manufacturer or they can be outsourced to 3rd party service providers (3PL). In a supply chain, it enables movements between its tiers: raw material to production, and products from production to consumers – through wholesalers and retailers. It is also responsible for moving waste to disposal, and the reverse flow for recycling and/or remanufacturing.

Suggested Citation

  • Amiya K. Chakravarty, 2014. "Logistics and Fulfillment Services," Springer Texts in Business and Economics, in: Supply Chain Transformation, edition 127, chapter 5, pages 129-162, Springer.
    • Handle: RePEc:spr:sptchp:978-3-642-41911-9_5
    DOI: 10.1007/978-3-642-41911-9_5
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