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Legal Aspects of Digital Service Delivery

In: Foundations of Digital Government

Author

Listed:
  • Daniel Veit

    (Universität Augsburg)

  • Jan Huntgeburth

    (Universität Augsburg)

Abstract

The rise of the internet in almost all domains of personal and business life means that the public sector is also becoming increasingly involved in digital process management. Hence, a legal basis for digital government is necessary. In this chapter, the most fundamental aspects of this young and developing field are outlined. Regulation of digital government services and delivery is globally very heterogeneous. With a focus on Europe and particularly Germany, “e-government legislation” initiatives are introduced and contrasted with the respective parallel developments in the United States of America. Secure and private communication and storage of information has been identified as one of the key drivers of digital government initiatives. Hence, legal regulations relating to encryption, data protection, and privacy stand in the foreground of this chapter. Finally, the domain of e-inclusion – the inclusion of citizens with disabilities – is addressed in the remainder of the chapter.

Suggested Citation

  • Daniel Veit & Jan Huntgeburth, 2014. "Legal Aspects of Digital Service Delivery," Springer Texts in Business and Economics, in: Foundations of Digital Government, edition 127, chapter 4, pages 51-66, Springer.
    • Handle: RePEc:spr:sptchp:978-3-642-38511-7_4
    DOI: 10.1007/978-3-642-38511-7_4
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