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Retailing in Electronic Commerce: Products and Services

In: Introduction to Electronic Commerce and Social Commerce

Author

Listed:
  • Efraim Turban

    (University of Hawaii)

  • Judy Whiteside

    (Lang Associates)

  • David King

    (Dataffiti, LLC)

  • Jon Outland

    (Herzing University)

Abstract

Upon completion of this chapter, you will be able to: 1. Describe electronic retailing (e-tailing) and its characteristics. 2. Classify the primary e-tailing business models. 3. Describe how online travel and tourism services operate and how they influence the industry. 4. Discuss the online employment market, including its participants and benefits. 5. Describe online real estate services. 6. Discuss online stock-trading services. 7. Discuss cyberbanking and online personal finance. 8. Describe on-demand delivery of groceries and similar perishable products and services related to them. 9. Describe the delivery of digital products such as online entertainment. 10. Discuss various online consumer aids, including price comparison sites. 11. Describe the impact of e-tailing on retail competition. 12. Describe disintermediation and other B2C strategic issues.

Suggested Citation

  • Efraim Turban & Judy Whiteside & David King & Jon Outland, 2017. "Retailing in Electronic Commerce: Products and Services," Springer Texts in Business and Economics, in: Introduction to Electronic Commerce and Social Commerce, edition 4, chapter 3, pages 67-99, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-50091-1_3
    DOI: 10.1007/978-3-319-50091-1_3
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