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Electronic Commerce Supervision

In: Handbook of E-commerce in China

Author

Listed:
  • Ronggang Zhang

    (Northwest University of Political Science and Law)

  • Xiayuan Gao

    (Northwest University of Political Science and Law)

Abstract

This chapter first introduces the concept and characteristics, protection principles, and scope of consumer rights protection in e-commerce; secondly, the rights of e-commerce consumers are introduced, including the concept and characteristics of e-commerce consumers, their right to information, freedom of choice, fair trade, unconditional return, and compensation for damages. Finally, the current status of consumer rights protection in e-commerce in China, the main legal issues faced, and comprehensive governance are introduced.

Suggested Citation

  • Ronggang Zhang & Xiayuan Gao, 2025. "Electronic Commerce Supervision," Springer Books, in: Zheng Qin & Qinghong Shuai (ed.), Handbook of E-commerce in China, chapter 19, pages 347-376, Springer.
    • Handle: RePEc:spr:sprchp:978-981-96-7629-3_19
    DOI: 10.1007/978-981-96-7629-3_19
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