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Dato Michael Tio and PKT Logistics—A Knowledge Creating Service Company Growing into a Global Logistics Company

In: Entrepreneurship in the Asia-Pacific: Case Studies

Author

Listed:
  • H. M. Belal

    (Liverpool Business School, Liverpool John Moores University)

  • Quamrul Hasan

    (Center for Global Initiatives, Osaka University)

  • Norani Nordin

    (School of Technology Management and Logistics, Universiti Utara Malaysia)

  • Michitaka Kosaka

    (Japan Advanced Institute of Science and Technology)

Abstract

We introduce PKT Logistics Group Sdn Bhd. (PKT) and its CEO: Dato’ Michael B. Y. Tio (DMT) as a successful Malaysian knowledge creating service company. We examine how PKT designed and adapted the knowledge-creating system into their company’s philosophy towards business operation, thereby innovating service and acquiring more of the global market. This chapter is structured as follows: reviewing the background and the outline of PKT Logistics, introducing DMT’s entrepreneurship and policies in the development of PKT, DMT’s leadership, examining the Facebook community as a success factor for a knowledge creating service company, the future vision of PKT, the analysis of DMT’s entrepreneurship and briefly summarizing.

Suggested Citation

  • H. M. Belal & Quamrul Hasan & Norani Nordin & Michitaka Kosaka, 2020. "Dato Michael Tio and PKT Logistics—A Knowledge Creating Service Company Growing into a Global Logistics Company," Springer Books, in: Jing Wang & Michitaka Kosaka & Ke Xing & Hua Bai (ed.), Entrepreneurship in the Asia-Pacific: Case Studies, chapter 7, pages 133-151, Springer.
    • Handle: RePEc:spr:sprchp:978-981-32-9362-5_7
    DOI: 10.1007/978-981-32-9362-5_7
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