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Information and Communication Technology in Organizations: Powering Agile-Friendly Leadership

In: Digital Solutions

Author

Listed:
  • Olivier Serrat

    (The Chicago School of Professional Psychology)

Abstract

Amplified by information and communication technology (ICT), the volatility, uncertainty, complexity, and ambiguity of situations challenge organizations to anticipate and reap opportunities. This précis maps out core concepts of agility that organizations can follow to renew themselves and succeed in turbulent environments, signifies principles that leaders should honor for reflective and effective organization design, and touches on practical approaches to exploiting agility for advantage. Citing lessons of experience, the précis underscores the need to leverage ICT with e-leadership in ways that synergize people and technology in newfound workforce ecosystems, especially with respect to the virtual teams that characterize the “New Normal”.

Suggested Citation

  • Olivier Serrat, 2023. "Information and Communication Technology in Organizations: Powering Agile-Friendly Leadership," Springer Books, in: Digital Solutions, pages 29-45, Springer.
    • Handle: RePEc:spr:sprchp:978-981-19-7253-9_3
    DOI: 10.1007/978-981-19-7253-9_3
    as

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