IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-19-1720-2_2.html
   My bibliography  Save this book chapter

Smart Digitalization in Nordic Cities and Municipalities Through Internet of Things

In: Economics and Finance Readings

Author

Listed:
  • Per J. Nesse

    (Telenor Research and Norwegian University of Science and Technology)

  • Olai Bendik Erdal

    (Telenor Research and Norwegian University of Science and Technology)

Abstract

The need for digitalization in companies and the public sector became very clear because of the COVID-19 pandemic. In the article, we investigate the business value and challenges that digitalization creates for the municipalities. Next generation tele and data communications technologies such as 5G and Internet of Things (IoT) enable digitalization of working processes as well as interaction with customers and citizens. A comparative study of the EU countries (DESI index) shows that the Nordic region performs best in Europe in terms of digitalization, e.g., development of the 4G/5G grid, Internet use, ICT competence, and access to public digital services. A study of 60 Nordic (Norway, Sweden, Denmark, and Finland) municipalities (NDMI index) shows that the large municipalities score best on the scope and maturity of digital services and the management of academia and industry partners in smart ecosystems. An in-depth survey of eight large, medium, and small municipalities in Norway provides a detailed insight into the work of digitalization and the challenges facing the municipal management. The technical sector (water, sewerage, renovation), together with health and real estate sectors, streamlines working processes and interacts with citizens via Internet of Things (IoT) and other tele and data communications. Increased quality of service, improved living conditions for residents, and business development based on open access to data collected by the municipality are business values reported in these case studies. The small municipalities are active in inter-municipal cooperation to remedy challenges with a lack of ICT expertise and resources as well as the risk of vendor lock-in. In addition, they use digital services developed by the national association of local and regional authorities that increase standardization of the municipalities’ IT systems. Other challenges include inertia in adopting new processes in the municipalities and a lack of IoT standards and business models in cooperation with industry partners. Results are discussed and follow-ups survey studies are suggested in the end of the document.

Suggested Citation

  • Per J. Nesse & Olai Bendik Erdal, 2022. "Smart Digitalization in Nordic Cities and Municipalities Through Internet of Things," Springer Books, in: Evan Lau & Anthony J. Makin & Lee Ming Tan (ed.), Economics and Finance Readings, chapter 0, pages 33-55, Springer.
    • Handle: RePEc:spr:sprchp:978-981-19-1720-2_2
    DOI: 10.1007/978-981-19-1720-2_2
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-19-1720-2_2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.