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Effectief capaciteitsmanagement door integratie en differentiatie

In: Capaciteitsplanning in de zorg

Author

Listed:
  • Annelies van der Ham

    (Rhythm Amsterdam en postdoc onderzoeker CAPHRI Universiteit Maastricht, directeur Kennis en Innovatie)

  • Annemijn Houwers

    (Slingeland Ziekenhuis
    Hello!Planner)

Abstract

Samenvatting Zorglogistiek en capaciteitsmanagement zorgen ervoor dat een grote variatie aan patiëntenstromen soepel langs diverse stations lopen en dat elk station zijn capaciteit afstemt op wat er nodig is voor deze patiënten. Een sociale netwerkanalyse in de praktijk van het Slingeland Ziekenhuis laat zien dat deze stromen vooral door verpleegkundigen, artsen en een beperkt aantal coördinatoren in onderlinge afstemming worden georganiseerd. Voor ziekenhuizen is een goede samenhang tussen integratie en differentiatie, tussen structuren en aanpassingsmechanismen, tussen lange- en korte termijnplanning, en tussen strategisch en operationeel management van essentieel belang.

Suggested Citation

  • Annelies van der Ham & Annemijn Houwers, 2026. "Effectief capaciteitsmanagement door integratie en differentiatie," Springer Books, in: Bart Berden & Leo Berrevoets & Frits van Merode & Windi Winasti (ed.), Capaciteitsplanning in de zorg, edition 0, chapter 4, pages 55-72, Springer.
    • Handle: RePEc:spr:sprchp:978-90-368-3206-9_4
    DOI: 10.1007/978-90-368-3206-9_4
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