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Designing and Operating Communities of Practice for Managing Knowledge: Lessons from a Comprehensive Global Knowledge Management Survey

In: Emerging Dimensions of Technology Management

Author

Listed:
  • A. D. Amar

    (Seton Hall University)

  • Elayne Coakes

    (University of Westminster)

Abstract

Based on a survey of 1,034 knowledge managers, knowledge workers, and senior managers from organization of all types, forms, and sizes from many industrial sectors from 76 countries around the world, from July 17, 2007, to November 14, 2011, we study the role of communities of practice (CoPs) in managing knowledge in organizations. We formulate 10 hypotheses and draft 51 questions to test these hypotheses pertaining to forming and operating CoPs. We find that properly managed CoPs could perform many essential tasks in creating, sharing, and applying knowledge to operations for change and innovation. The lessons drawn help us provide guidelines for designing and operating communities of practice (CoPs) in organizations.

Suggested Citation

  • A. D. Amar & Elayne Coakes, 2013. "Designing and Operating Communities of Practice for Managing Knowledge: Lessons from a Comprehensive Global Knowledge Management Survey," Springer Books, in: K.B. Akhilesh (ed.), Emerging Dimensions of Technology Management, edition 127, pages 87-104, Springer.
    • Handle: RePEc:spr:sprchp:978-81-322-0792-4_7
    DOI: 10.1007/978-81-322-0792-4_7
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    Cited by:

    1. Cristina Páez-Avilés & Esteve Juanola-Feliu & Islam Bogachan-Tahirbegi & Mónica Mir & Manel González-Piñero & Josep Samitier, 2015. "Innovation And Technology Transfer Of Medical Devices Fostered By Cross-Disciplinary Communities Of Practitioners," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 19(06), pages 1-27, December.

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