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Capturing Organizational Knowledge Through Modeling

In: Global Interdependence

Author

Listed:
  • Yihwa Irene Liou

    (University of Baltimore, Information and Quantitative Sciences Department, Merrick School of Business)

  • Kunihiko Higa

    (Georgia Institute of Technology, Information Technology for Management, College of Management)

Abstract

Acquiring organizational knowledge from managers and subsequently representing that knowledge in forms such as rules are vital to the building of an organization model. It would be possible to integrate expert systems based on such an organization model with existing organizational information systems. This paper introduces the Structured Object Model (SOM) as a means to acquire and represent organizational knowledge to build expert systems. The benefits of SOM and the application of SOM to the expert system development process are discussed. The paper concludes with the limitations of this method and future research directions.

Suggested Citation

  • Yihwa Irene Liou & Kunihiko Higa, 1992. "Capturing Organizational Knowledge Through Modeling," Springer Books, in: David Crookall & Kiyoshi Arai (ed.), Global Interdependence, pages 334-334, Springer.
    • Handle: RePEc:spr:sprchp:978-4-431-68189-2_56
    DOI: 10.1007/978-4-431-68189-2_56
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