IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-8349-6344-4_3.html
   My bibliography  Save this book chapter

On-Shelf Availability and Out-Of-Stocks in UK Retailing

In: European Retail Research

Author

Listed:
  • David B. Grant

    (University of Hull, Kingston upon Hull)

  • John Fernie

    (Heriot-Watt University)

Abstract

This paper reports on a series of research projects in the grocery, clothing and other non-food sectors of British retailing on the topical issue of on-shelf availability (OSA) and out-of-stocks (OOS). Most research on OOS and OSA has focused upon the grocery sector, and the two projects reported here investigated one grocery retailer’s efforts to improve OSA and reduce OOS and the trade-offs found at another grocery retailer between on-shelf availability and profitability of a major, perishable food category in the context of substitutability and consumer loyalty. The other two research projects were more exploratory in nature in that little published research has previously been carried out on OSA/OOS in the non-food sector. Firstly, research on a promotional campaign by a major clothing retailer to achieve 100% OSA in a specific children’s wear category is reported prior to discussing a more general survey of management in a variety of non-food sectors.

Suggested Citation

  • David B. Grant & John Fernie, 2009. "On-Shelf Availability and Out-Of-Stocks in UK Retailing," Springer Books, in: Peter Schnedlitz & Dirk Morschett & Thomas Rudolph & Hanna Schramm-Klein & Bernhard Swoboda (ed.), European Retail Research, pages 51-76, Springer.
    • Handle: RePEc:spr:sprchp:978-3-8349-6344-4_3
    DOI: 10.1007/978-3-8349-6344-4_3
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-8349-6344-4_3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.