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How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector

In: Information Systems: Crossroads for Organization, Management, Accounting and Engineering

Author

Listed:
  • Luigi Bernardis

    (LUISS University)

  • Riccardo Maiolini

    (LUISS University)

  • Raffaella Naggi

    (LUISS University)

Abstract

The aim of this paper is to explain how new technologies can contribute to overcome problems in developing of knowledge sharing in self-regulated team within a socio-technical approach. Especially knowledge sharing among Community of Practice’s members can be helped adopting some simple web-based solution. This knowledge sharing, that in the past was possible only “off-line”, allows to teams the spanning of temporal and special boundaries. After a review of socio-technical assumptions, we draw a model where the adoption of simple web-based technology have a mediation effect on both individual and team performances. The propositions based on this model have been tested in a recent case study. Findings confirm that adopting web-based solutions, the knowledge sharing among Communities of Practice member across the company and about solution to variances have a stronger effect on team performance.

Suggested Citation

  • Luigi Bernardis & Riccardo Maiolini & Raffaella Naggi, 2012. "How Teams Can Achieve Success Using New Technologies in Order to Help Knowledge Sharing and Organizational Learning in Communities of Practice: A Case Study in Public Sector," Springer Books, in: Marco De Marco & Dov Te'eni & Valentina Albano & Stefano Za (ed.), Information Systems: Crossroads for Organization, Management, Accounting and Engineering, edition 127, pages 481-489, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2789-7_52
    DOI: 10.1007/978-3-7908-2789-7_52
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