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Crowdsourcing and SMEs: Opportunities and Challenges

In: Information Technology and Innovation Trends in Organizations

Author

Listed:
  • R. Maiolini

    (LUISS Guido Carli)

  • R. Naggi

    (LUISS Guido Carli)

Abstract

Crowdsourcing is a relatively new topic and it presents a number of potential applications, open to future developments. The number of SMEs using crowdsourcing is still low, however some recent examples include fund-raising, new products development and customer service management. But what are the potential benefits of crowdsourcing for SMEs? What are the challenges? The aim of this paper is to present some initial answers to these research questions: first by delineating and analyzing the characteristics, the strengths and the risks of crowdsourcing; second by developing preliminary reflections on the adoption of crowdsourcing by SMEs. The main limitation of the paper is that the research is at an initial status. The present contribution is therefore an exploratory work. Due also to space constraints, a second limitation lies in the lack of empirical data. However, the authors intend to further develop the preliminary reflections here proposed to form the basis an actual model of crowdsourcing adoption in SMEs.

Suggested Citation

  • R. Maiolini & R. Naggi, 2011. "Crowdsourcing and SMEs: Opportunities and Challenges," Springer Books, in: Alessandro D'Atri & Maria Ferrara & Joey F. George & Paolo Spagnoletti (ed.), Information Technology and Innovation Trends in Organizations, pages 399-406, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2632-6_45
    DOI: 10.1007/978-3-7908-2632-6_45
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    Citations

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    Cited by:

    1. Nguyen Hoang Thuan & Pedro Antunes & David Johnstone, 2016. "Factors influencing the decision to crowdsource: A systematic literature review," Information Systems Frontiers, Springer, vol. 18(1), pages 47-68, February.
    2. Francesco Cappa & Federica Rosso & Antonio Capaldo, 2020. "Visitor-Sensing: Involving the Crowd in Cultural Heritage Organizations," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
    3. Leimeister, Jan Marco & Zogaj, Shkodran, 2013. "Neue Arbeitsorganisation durch Crowdsourcing: Eine Literaturstudie," Arbeitspapiere 287, Hans-Böckler-Stiftung, Düsseldorf.
    4. Francesco Cappa & Federica Rosso & Darren Hayes, 2019. "Monetary and Social Rewards for Crowdsourcing," Sustainability, MDPI, vol. 11(10), pages 1-14, May.

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