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Assessing the Business Value of RFId Systems: Evidences from the Analysis of Successful Projects

In: Information Technology and Innovation Trends in Organizations

Author

Listed:
  • G. Ferrando

    (Università Carlo Cattaneo – LIUC, Lab#ID)

  • F. Pigni

    (Università Carlo Cattaneo – LIUC, Lab#ID)

  • C. Quetti

    (Università Carlo Cattaneo – LIUC, Lab#ID)

  • S. Astuti

    (Università Carlo Cattaneo – LIUC, Lab#ID)

Abstract

The evaluation RFId business value has become widely recognized and compelling. However, both academics and practitioners are still striving to conceive and agree on a general model to frame its main components. From a rich review of the existing literature, this paper advances a model to evaluate the RFId business value on the base of (1) the objectives of the investment, (2) the results achieved and (3) the possible effects of contextual moderating factors. The model has been applied to assess 64 successful RFId projects presented at the last two editions of the RFId Italia Award. The results highlight that the main contribution of RFId systems to business value is expected and generated through the improvement in business process performances, whereas financial aspects obtain just little relevance. Taken together, these findings extend the RFId business value literature, by identifying and underlining the importance of the intangible benefits of an RFId system.

Suggested Citation

  • G. Ferrando & F. Pigni & C. Quetti & S. Astuti, 2011. "Assessing the Business Value of RFId Systems: Evidences from the Analysis of Successful Projects," Springer Books, in: Alessandro D'Atri & Maria Ferrara & Joey F. George & Paolo Spagnoletti (ed.), Information Technology and Innovation Trends in Organizations, pages 91-98, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2632-6_11
    DOI: 10.1007/978-3-7908-2632-6_11
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    Cited by:

    1. Nilgun Fescioglu-Unver & Sung Hee Choi & Dongmok Sheen & Soundar Kumara, 2015. "RFID in production and service systems: Technology, applications and issues," Information Systems Frontiers, Springer, vol. 17(6), pages 1369-1380, December.

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