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Inter-organizational e-Services from a SME Perspective: A Case Study on e-Invoicing

In: Information Technology and Innovation Trends in Organizations

Author

Listed:
  • R. Naggi

    (LUISS Guido Carli)

  • P. L. Agostini

    (Università Cattolica del Sacro Cuore)

Abstract

Adoption of inter-organizational e-services like e-Invoicing is not a simple task for SMEs. This work is an exploratory attempt to understand such complexity. Through the analysis of a case study the paper further points out that external pressures might induce SMEs to adopt e-services not matching their needs. New and probably underestimated questions arise: can pressures by trading counterparties generate market distortions and hidden inefficiencies also in e-service adoption? The paper will derive some preliminary conclusions and will propose directions for future research on the topic.

Suggested Citation

  • R. Naggi & P. L. Agostini, 2011. "Inter-organizational e-Services from a SME Perspective: A Case Study on e-Invoicing," Springer Books, in: Alessandro D'Atri & Maria Ferrara & Joey F. George & Paolo Spagnoletti (ed.), Information Technology and Innovation Trends in Organizations, pages 3-10, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2632-6_1
    DOI: 10.1007/978-3-7908-2632-6_1
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