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An Experience About User Involvement for Successful Design

In: Information Systems: People, Organizations, Institutions, and Technologies

Author

Listed:
  • P. Buono

    (Università di Bari)

  • A. L. Simeone

    (Università di Bari)

Abstract

This paper describes the experience in designing and developing the CET system according to user-centred and participatory approaches. CET is a web-based system used by industries and experts of the regional government that monitor air quality. With CET, industries can officially declare their pollutant emissions in the atmosphere, while air quality experts can easily visualize how the industries are distributed in the regional territory, the type and quantity of emissions coming from their production processes and other important information to support their decision-making process. The experience provides hints about proper user involvement for designing successful systems.

Suggested Citation

  • P. Buono & A. L. Simeone, 2009. "An Experience About User Involvement for Successful Design," Springer Books, in: Alessandro D'Atri & Domenico Saccà (ed.), Information Systems: People, Organizations, Institutions, and Technologies, pages 503-510, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2148-2_58
    DOI: 10.1007/978-3-7908-2148-2_58
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