IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-7908-2010-2_37.html
   My bibliography  Save this book chapter

Knowledge Acquisition by Geographically Isolated Technical Workers: The Emergence of Spontaneous Practices from Organizational and Community-Based Relations

In: Interdisciplinary Aspects of Information Systems Studies

Author

Listed:
  • V. Corvello

    (Università della Calabria)

  • P. Migliarese

    (Università della Calabria)

Abstract

The expression geographically isolated technical workers (GITWs) addresses those individuals which carry out technical tasks and work distant from any other member of their organization. In recent years firms have made substantial investments in Knowledge Management Systems (KMSs) in order to support knowledge acquisition by distant workers. KMSs, however, did not meet the expected target. KM-related activities are perceived by GITWs as tiresome and extraneous to their task. In order to improve its effectiveness, KM needs to be integrated in the daily practices of workers. Through the study of two cases, this paper analyzes the practices spontaneously enacted by GITW to acquire technical knowledge. It builds on the theory of Communities of Practice by considering how formal organizational relations, as well as community-based ones, contribute to the emergence of spontaneous practices. The obtained results are used to formulate recommendations on KMSs design and management.

Suggested Citation

  • V. Corvello & P. Migliarese, 2008. "Knowledge Acquisition by Geographically Isolated Technical Workers: The Emergence of Spontaneous Practices from Organizational and Community-Based Relations," Springer Books, in: Interdisciplinary Aspects of Information Systems Studies, pages 303-309, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2010-2_37
    DOI: 10.1007/978-3-7908-2010-2_37
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-7908-2010-2_37. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.