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Externalization of a Banking Information Systems Function: Features and Critical Aspects

In: Interdisciplinary Aspects of Information Systems Studies

Author

Listed:
  • N. Casalino

    (Università LUISS – Guido Carli)

  • G. Mazzone

    (Università LUISS – Guido Carli)

Abstract

The growth of financial services is today a reality and carries Italian banks in strong competition in the European market. Unique money introduction, European regulatory dimension and new trend of banking internationalization, which increase the number of subsidiaries in several countries, involve ICT challenges to compete not only in a national contest, but also in a European predominance theatre. The trend, that we analyze in this work, is represented by a strengthening of Information Systems function, with regard to enterprise organizational strategies, like a key-factor to enhance performance and to support new value creation by means of a Service Oriented Architecture paradigm. Starting by this context and considering the “cost management” plan, we analyze the IT services outsourcing strategy with a theoretical approach supported by the empirical case of one of the main banking groups. Besides, this work aims to systematize the current outsourcing process, trying to evaluate ICT impacts and change management aspects.

Suggested Citation

  • N. Casalino & G. Mazzone, 2008. "Externalization of a Banking Information Systems Function: Features and Critical Aspects," Springer Books, in: Interdisciplinary Aspects of Information Systems Studies, pages 89-96, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2010-2_12
    DOI: 10.1007/978-3-7908-2010-2_12
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