IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-658-41850-2_3.html
   My bibliography  Save this book chapter

Neue Rahmenbedingungen für das Key Account Management

In: Neue Wege im Key Account Management

Author

Listed:
  • Oliver Büchel

    (Oliver Büchel Vertriebsberatung)

Abstract

Zusammenfassung Wer neue Wege im Key Account Management anstrebt, sollte sich zunächst die Frage stellen, mit welchen Stellschrauben die wichtigsten Veränderungen in Gang gesetzt werden können. Treiber für Change-Projekte im KAM-Bereich sind die veränderten Rahmenbedingungen, die vor allem durch die Beschleunigung der Digitalisierung aufgrund der Coronapandemie und das Zusammenwachsen von Marketing und Vertrieb verursacht werden. Aufgrund des hohen Individualisierungsgrads im Key Account Management ist eine Detailbetrachtung vonnöten, um herauszufinden, wo die fortschreitende Automatisierung ihre Grenzen hat. Dadurch, dass Kunden heute anderes einkaufen, erlebt das Key Account Management eine echte Renaissance.

Suggested Citation

  • Oliver Büchel, 2023. "Neue Rahmenbedingungen für das Key Account Management," Springer Books, in: Neue Wege im Key Account Management, chapter 0, pages 57-68, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-41850-2_3
    DOI: 10.1007/978-3-658-41850-2_3
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-658-41850-2_3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.