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Virtual Facilitation

In: Facilitation Skills

Author

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  • Stefan Gross

Abstract

Anyone who has fundamentally mastered his or her facilitation craft can also use his or her skills effectively on digital terrain. In this respect, facilitation in a virtual environment is fundamentally based on the same principles as in a physical space. And yet it is different. The technical infrastructure is the bottleneck. Anyone who has difficulty getting into the virtual meeting room is out of the joint process. Anything that does not work immediately is difficult to fix spontaneously. The stress level rises. The desire to participate dwindles. If you cannot intuitively find your way around a tool, you will find yourself more and more disconnected as the process progresses.

Suggested Citation

  • Stefan Gross, 2023. "Virtual Facilitation," Springer Books, in: Facilitation Skills, chapter 10, pages 161-172, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-40015-6_10
    DOI: 10.1007/978-3-658-40015-6_10
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