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Souveräne Online-Kommunikation

In: Online-Mediation

Author

Listed:
  • Anne Rickert

    (Institut Online Mediation & Moderation IOM)

Abstract

Zusammenfassung In der Weiterbildungsbranche hat vor ca. 15 Jahren ein vergleichbarer Prozess der Virtualisierung stattgefunden wie nun in der Mediationsbranche. Auch wenn die Prozesse und Gesprächsinhalte andere sind, sind doch die Herausforderungen und Schritte von der Präsenzschulung zum E-Learning-Kurs und vom Dozenten zum Online-Trainer in vielen Punkten ähnlich. Daher können wir Erfahrungen und Erkenntnisse aus der E-Learning-Branche in Bezug auf die Transformation von der Vor-Ort-Mediation zur Online-Mediation und von der Mediatorin zur Online-Mediatorin nutzen.

Suggested Citation

  • Anne Rickert, 2023. "Souveräne Online-Kommunikation," Springer Books, in: Online-Mediation, chapter 0, pages 11-53, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-39414-1_2
    DOI: 10.1007/978-3-658-39414-1_2
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