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Digitales Brand Controlling: Ein Framework für das Brand-Controlling im Rahmen der Website-Performance-Messung

In: Brand Evolution

Author

Listed:
  • Elke Theobald

    (Hochschule Pforzheim)

  • Melanie Specht

    (Hochschule Pforzheim)

Abstract

Zusammenfassung Marketingverantwortliche und Brand-Manager sehen sich steigenden Erwartungen bezüglich der Nachweisbarkeit des Erfolges ihrer Marketingaktivitäten gegenüber. Kanalvielfalt, verbesserte Messmöglichkeiten und die grundlegende Digitalisierung im Marketing erhöhen allerdings gleichzeitig die Komplexität des Marketing-Controllings (Zerres & Zerres, 2017, S. 6). Besonders datengetriebene Ansätze, die vor allen Dingen digitale Kanäle bieten, steigern die Erwartungen, aber auch die Möglichkeiten, die Leistungen des Marketings messbar zu machen. Dieser Beitrag beschäftigt sich mit den Möglichkeiten, die Analysetools wie Google Analytics für das Brand-Controlling bieten, und entwickelt ein Framework für das Brand-Controlling auf Basis der in Google Analytics verfügbaren Metriken.

Suggested Citation

  • Elke Theobald & Melanie Specht, 2022. "Digitales Brand Controlling: Ein Framework für das Brand-Controlling im Rahmen der Website-Performance-Messung," Springer Books, in: Elke Theobald & Brigitte Gaiser (ed.), Brand Evolution, edition 3, pages 711-730, Springer.
  • Handle: RePEc:spr:sprchp:978-3-658-35916-4_32
    DOI: 10.1007/978-3-658-35916-4_32
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