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Problem Analysis and Optimizing of Setting Service Desks in Supermarket Based on M/M/C Queuing System

In: The 19th International Conference on Industrial Engineering and Engineering Management

Author

Listed:
  • Chun-feng Chai

    (Taiyuan University of Science and Technology)

Abstract

Queuing problem is an important factor that affects operation level and efficiency of the supermarket. To solve the queuing issue properly through effective measures has become a top priority for supermarket. This paper provides reference for decision at the issue of optimizing the quantity of service cashier desks, improving service efficiency and decreasing operating costs. It analyses Supermarket cashier system queuing issues through establishing M/M/C queuing model on basis of operation research.

Suggested Citation

  • Chun-feng Chai, 2013. "Problem Analysis and Optimizing of Setting Service Desks in Supermarket Based on M/M/C Queuing System," Springer Books, in: Ershi Qi & Jiang Shen & Runliang Dou (ed.), The 19th International Conference on Industrial Engineering and Engineering Management, edition 127, chapter 0, pages 833-841, Springer.
  • Handle: RePEc:spr:sprchp:978-3-642-38391-5_88
    DOI: 10.1007/978-3-642-38391-5_88
    as

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