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College Mental Management

In: Modern Oriental Corporate Culture

Author

Listed:
  • Yong Su

    (Fudan University)

  • Lanjian Chen

    (Yunnan Univeristy)

Abstract

The “Individual Mental Model Management” theory of emotions can be summarized as follows: emotions are intense feelings that are directed at someone or something [2]. The four basic human emotions are joy, fear, sadness, and anger. The case presented here deals with anger management, and thus focuses on a negative emotion. Negative sentiment in an organization, if left unchecked or allowed to get out of control, can develop into excesses and even violence. The result can be disaster and economic losses, heavily affecting employee morale and organization reputation. Anger is a well known and common individual emotional response to the frustration of not being able to achieve personal goals. Depending on degree, anger can be sub-divided into worry, vexation, and rage. Anger is generally considered a negative emotion, and its highly public manifestation may shame organizations and even cause them heavy losses.

Suggested Citation

  • Yong Su & Lanjian Chen, 2014. "College Mental Management," Springer Books, in: Modern Oriental Corporate Culture, edition 127, chapter 0, pages 109-116, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-35214-0_9
    DOI: 10.1007/978-3-642-35214-0_9
    as

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