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The Ways for Improving the Operations of Hospital Industry: The Case in Macau

In: Ltlgb 2012

Author

Listed:
  • Yan Chen

    (Macau University of Science and Technology)

  • Harry K. H. Chow

    (Macau University of Science and Technology)

  • Ting Nie

    (Macau University of Science and Technology)

Abstract

Macau is one of the well-known tourism-dominated urban cities with high population density and limited natural resources. To maintain the reputation of tourism industry and cope with expanding public service demand, such as hospital service, hospital industry is now looking for solutions to enhance the service quality and efficiency. This paper proposes analysis and suggestions towards the improvement of operations activities in Macau’s hospital industry. The analysis covers the impact of economic growth, employee distribution, population growth, current scale of hospital and infrastructure in Macau. Discussion about the suitability of adopting third party logistics at certain logistics activities is also conducted. Through the research contributions, it is expected that the globalized concept of “leisure and tourism oriented city” can be realized in Macau.

Suggested Citation

  • Yan Chen & Harry K. H. Chow & Ting Nie, 2013. "The Ways for Improving the Operations of Hospital Industry: The Case in Macau," Springer Books, in: Feng Chen & Yisheng Liu & Guowei Hua (ed.), Ltlgb 2012, edition 127, chapter 0, pages 511-517, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-34651-4_72
    DOI: 10.1007/978-3-642-34651-4_72
    as

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