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Service Science Application on Traditional Service Industries

In: Service Science in China

Author

Listed:
  • Jiazhen Huo

    (Tongji University)

  • Zhisheng Hong

    (Tongji University)

Abstract

In the service economy era, modern service industries are the leading industries of economic development. Modern service industrial system is a newly-emerging service industry originated from the advanced stage of industrialization, which consists of the traditional service industries that have been reshuffled by modern information technology and advanced management modes. According to the data of 2010 Statistical Yearbook of China, the wholesales and retail, transport, postal and storage, financing, and real estates were ranked the top five in terms of the added value in the tertiary industry. Actually, the five industries emerged in the primary stage of industrialization or even in the days much before that stage. Currently, they become the key industries of Chinese service industry for two reasons. Firstly, the market demands are released continuously. Secondly, these industries have been reshuffled by modern information technology and advanced management modes in various forms and to various extents. They have become the important components for modern Chinese service industrial system. Moreover, in the process of adopting the principle of market, because of the pressure of competitions, the industries of retail, hospitality, aviation and banking keep exploring scientific management and operations with great efforts and set out on a path to service science application with Chinese characteristics.

Suggested Citation

  • Jiazhen Huo & Zhisheng Hong, 2013. "Service Science Application on Traditional Service Industries," Springer Books, in: Service Science in China, edition 127, chapter 0, pages 319-399, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-34497-8_9
    DOI: 10.1007/978-3-642-34497-8_9
    as

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