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Social Innovation or Social Exclusion? Innovating Social Services in the Context of a Retrenching Welfare State

In: Challenge Social Innovation

Author

Listed:
  • Flavia Martinelli

    (Mediterranean University)

Abstract

In the last 20 years, publicly provided social services – a pillar of the Post-WW2 welfare states – have experienced significant restructuring throughout Europe. An important stream of research emphasizes the socially innovative impact of many restructuring experiences in specific social services and territorial contexts. In particular, great expectations are placed on the devolution of authority from the central state to local governments, the growing role of the third sector, and the increasing involvement of users, for their positive consequences in terms of response to needs, empowerment and democratic governance. However, these expectations are not fully supported by empirical evidence, some of which highlights how the growing stratification of supply is bringing about inequalities in access and quality, undermining the principle of social citizenship. Innovation in social services may thus involve new forms of social and territorial exclusion. While questioning the mainstream notion of social innovation, the paper argues that a new research agenda should address the challenge of conjugating social innovation with universal social rights and citizenship, through a renewed role for the state.

Suggested Citation

  • Flavia Martinelli, 2012. "Social Innovation or Social Exclusion? Innovating Social Services in the Context of a Retrenching Welfare State," Springer Books, in: Hans-Werner Franz & Josef Hochgerner & Jürgen Howaldt (ed.), Challenge Social Innovation, edition 127, pages 169-180, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-32879-4_11
    DOI: 10.1007/978-3-642-32879-4_11
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    Cited by:

    1. Thomas Hoppe & Gerdien De Vries, 2018. "Social Innovation and the Energy Transition," Sustainability, MDPI, vol. 11(1), pages 1-13, December.
    2. Silvia Stuchi & Sonia Paulino & Faïz Gallouj, 2022. "Social Innovation in Active Mobility Public Services in the Megacity of Sao Paulo," Sustainability, MDPI, vol. 14(19), pages 1-16, September.
    3. Douglas Juliani & Ania Tamilis da Silva & Jorge Cunha & Paul Benneworth, 2016. "University contributions to the 21st Century Challenges through social innovation," CHEPS Working Papers 201605, University of Twente, Center for Higher Education Policy Studies (CHEPS).
    4. Tuur GHYS, 2017. "Exploring the Potential of Belgium’s Social Restaurants for Poverty Reduction," Japan Social Innovation Journal, University of Hyogo Institute for Policy Analysis and Social Innovation, vol. 7(1), pages 1-23, March.
    5. Bongsuk Sung & Sang-Do Park, 2018. "Who Drives the Transition to a Renewable-Energy Economy? Multi-Actor Perspective on Social Innovation," Sustainability, MDPI, vol. 10(2), pages 1-32, February.

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