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Evaluating Information Quality Dimensions in e-Government Services

In: Liss 2012

Author

Listed:
  • Ying Su

    (Institute of Scientific and Technical Information of China)

  • Li YunPing

    (Puhuarongyi (Beijing) Public Management Consulting Co., Ltd.)

  • Yu Xingliang

    (Beijing Newskysoft Co. Ltd.)

Abstract

This paper presents a synthetic frame in the area of information quality of e-government services, as a basis for the future construction of a relevant model and ontology. We include 16 different approaches concerning quality of service for public sector in general and e-government more specifically. The tool, eGIQ, draws on previous work in information quality to provide a rounded framework for assessing e-government offerings. The metrics and findings demonstrate not only the strengths and weaknesses of the sites, but also the different impressions of users in China

Suggested Citation

  • Ying Su & Li YunPing & Yu Xingliang, 2013. "Evaluating Information Quality Dimensions in e-Government Services," Springer Books, in: Zhenji Zhang & Runtong Zhang & Juliang Zhang (ed.), Liss 2012, edition 127, pages 1345-1350, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-32054-5_191
    DOI: 10.1007/978-3-642-32054-5_191
    as

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