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Open Innovation in Practice: The Development of the IT Capability Maturity Framework

In: Managing Open Innovation Technologies

Author

Listed:
  • Brian Donnellan

    (National University of Ireland, Maynooth Innovation Value Institute)

  • Gabriel J. Costello

    (Galway-Mayo Institute of Technology)

Abstract

This chapter describes the IT Capability Maturity Model (IT-CMF), a high-level process capability maturity framework for managing the IT function within an organisation. The framework identifies a number of critical IT processes and describes an approach to improving maturity for each process. The design environment of the IT-CMF is challenging as the processes are based on “open innovation” principles. An example of the application of the IT-CMF to the Intel Corporation Information Technology organisation is outlined. The practical usefulness of the framework lies in its potential to organise and structure a complex portfolio of IT innovation activities in a manner that enabled continuous improvement.

Suggested Citation

  • Brian Donnellan & Gabriel J. Costello, 2013. "Open Innovation in Practice: The Development of the IT Capability Maturity Framework," Springer Books, in: Jenny S. Z. Eriksson Lundström & Mikael Wiberg & Stefan Hrastinski & Mats Edenius & Pär J. Ågerfalk (ed.), Managing Open Innovation Technologies, edition 127, chapter 0, pages 123-131, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-31650-0_8
    DOI: 10.1007/978-3-642-31650-0_8
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