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“It’s the Conversation, Stupid!”

In: Managing Open Innovation Technologies

Author

Listed:
  • Aldo Moor

    (CommunitySense)

  • Mark Aakhus

    (Rutgers University)

Abstract

Open innovation is about crossing boundaries to create networked synergies in/across collaborative communities. Conversations are the lifeblood of communities, building the common ground of shared meanings, beliefs, interests, norms, goals, trust and social capital. A fundamental challenge for open innovation lies in the successful crafting of the social media systems supporting the community conversations. Innovation communities (which are not limited to business interests but also include public and civic organisations and communities) therefore need to continuously make sense of the conversation context of the tools they use. We provide a conceptual lens with which to examine this sociotechnical conversation context. We illustrate the use of this lens with a plausible scenario of open innovation in the societal stakeholder networks around climate change research.

Suggested Citation

  • Aldo Moor & Mark Aakhus, 2013. "“It’s the Conversation, Stupid!”," Springer Books, in: Jenny S. Z. Eriksson Lundström & Mikael Wiberg & Stefan Hrastinski & Mats Edenius & Pär J. Ågerfalk (ed.), Managing Open Innovation Technologies, edition 127, chapter 0, pages 17-33, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-31650-0_2
    DOI: 10.1007/978-3-642-31650-0_2
    as

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