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Nonresponse in an Individual Register Sample Telephone Survey in Lucerne (Switzerland)

In: Telephone Surveys in Europe

Author

Listed:
  • Olive Lipps

    (The University of Basel)

  • Kathrin Kissau

    (Swiss Centre of Expertise in the Social Sciences)

Abstract

Introduction Surveying people on the telephone has a number of advantages compared to face-to-face interviews, especially if the survey is carried out by telephone centres (Häder 2009): ∙ Large samples can be realized within short periods. ∙ It is easy to call households that are difficult to access frequently. ∙ Monitoring interviewers (defining cases as ineligible, interviewing the actually sampled individuals, conducting the interview according to defined protocols, etc.) is easy. ∙ The influence of third persons is likely to have no or only minor effects. ∙ Interviewer effects are likely to be smaller. ∙ The fear of letting an interviewer into the house does not play a role in telephone surveys. ∙ Many face-to-face surveys need (regional) clustering of sample cases which causes design effects over and above those caused by interviewers who work (regional) sample points. The consequence is that a higher number of interviews are necessary in face-to-face surveys to obtain the same precision.

Suggested Citation

  • Olive Lipps & Kathrin Kissau, 2011. "Nonresponse in an Individual Register Sample Telephone Survey in Lucerne (Switzerland)," Springer Books, in: Sabine Häder & Michael Häder & Mike Kühne (ed.), Telephone Surveys in Europe, edition 127, chapter 13, pages 187-208, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-25411-6_13
    DOI: 10.1007/978-3-642-25411-6_13
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