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Emergent Processes Enabled by MPE

In: High Performance Through Process Excellence

Author

Listed:
  • Mathias Kirchmer

    (Accenture
    University of Pennsylvania)

Abstract

Knowledge and the people who work with knowledge have become increasingly important for achieving high performance in today’s business environment. Knowledge workers are people who “think for a living” [1] or, as Davenport, a business process and knowledge management thought leader, defines more precisely, people with a high degree of expertise, education, or experience. The primary purpose of their job involves the creation, distribution, or application of knowledge.

Suggested Citation

  • Mathias Kirchmer, 2011. "Emergent Processes Enabled by MPE," Springer Books, in: High Performance Through Process Excellence, chapter 0, pages 119-130, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-21165-2_8
    DOI: 10.1007/978-3-642-21165-2_8
    as

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