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Supporting Collaboration in Professional Soft-Skill Training Courses

In: Automation, Communication and Cybernetics in Science and Engineering 2009/2010

Author

Listed:
  • Olivier Pfeiffer

    (MuLF, TU Berlin)

  • Sabina Jeschke

    (IMA/ZLW & IfU - RWTH Aachen University)

  • Lars Knipping

    (MuLF, Berlin University of Technology)

  • Nicole Natho

    (MuLF, Berlin University of Technology)

Abstract

More and more employers qualify their employees in soft skills or make soft-skill knowledge a decision criterion when assigning new jobs. Soft-skills courses are typically highly interactive as soft skills are no factual knowledge and cannot be acquired by simple drilling. The course instructors, who very often are external experts, have to face the challenge to adapt to new media and course styles since new technologies not only shape everyday working life of the course attendees, but also demand for new soft skills due to changed communication practices. This paper proposes a community-oriented approach for professional soft-skill courses using a room-based collaboration platform.

Suggested Citation

  • Olivier Pfeiffer & Sabina Jeschke & Lars Knipping & Nicole Natho, 2011. "Supporting Collaboration in Professional Soft-Skill Training Courses," Springer Books, in: Sabina Jeschke & Ingrid Isenhardt & Klaus Henning (ed.), Automation, Communication and Cybernetics in Science and Engineering 2009/2010, pages 301-306, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-16208-4_26
    DOI: 10.1007/978-3-642-16208-4_26
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